Several companies are not realizing the real importance of the documentation of its own IT infrastructure, such as the process standardization, the support process, the technical activities, daily, weekly, monthly and annual.

The IT department routines are complex and, without standards, the whole infrastructure and internal service can become unorganized and fragmented, obviously generating double effort and waste of time.

In order to provide a clear picture of this scenario, we can just realize that most of the companies don’t really have an internal procedure defined for the cases when an employee is fired, the HR department informs the IT team to proceed the immediate block of the employee’s access to network, email, systems, remote access, etc. This is dangerous and can generate strategic data / information leak and risks situations when you have a badly intended ex-employee.

Viatec is experienced in technical documentations, procedures and standards of any IT environment, where we can diagnose, extract and standardize information such as:

• Non-disclosure agreement with employees to protect the company against data leak
• Documentation of the whole IT environment and its resources: where is what and how it is configured
• Standardization of all IT activities and routines
• Security policies of the company’s network and data

To know further, please contact us.

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